Shipping Information

IMPORTANT NEW INFORMATION

Please note all orders are not fulfilled at our head office address, our partner DMC Distribution Limited fulfil and ship all orders on our behalf.

Please take care when placing orders, as missed/additional items will now be shipped and packed separately and can no longer be consolidated into one shipment.

 

UK Shipping Information

Due to increased shipping costs, orders under £30.00 will be charged at the following rates:

 

Dlivery Service	Cost	Signiture Required
Tracked 24	£3.99 (Under £30)	No
Express UK (Excluding Saturdays)	£6.95 (Under £150)	Yes
Next Day UK (Excluding Saturdays) Time Slot Delivery	£7.95 (Under £150, £3.99 Charge Over £150)	Yes

 

If your order is over £150 in value, you will have the option of the DHL courier service at NO ADDITIONAL COST (Within the UK only). For a slight additional cost we offer DPD Next Day (which is a timed slot delivery) for £3.99.

 

Royal Mail

 

We aim to process and ship orders the same day where possible. Please note all orders received after 4.00 pm on a Monday to Thursday will be processed and sent out the next working day. Friday orders after 4.00pm will be shipped on the following Monday. 

DHL & DPD

Courier delivery service orders MUST BE RECEIVED BY 3.00pm for next day delivery.

For orders placed on Friday before 3.00pm for DPD and DHL requiring a next day courier you have 2 options; Next Day Saturday which incurs a premium charge (please call the office) or Next Day Standard which will be delivered on the following Monday. Orders placed after 3.00pm on a Friday via the courier option will be processed on Monday for Tuesday delivery.

 DHL offer an amazing On Demand Service! Please see video below to see how this works and how it could benefit you!

  

EU & Worldwide Shipping Information

For speed and security reasons we no longer offer Royal Mail International postal services for orders over £100.

Delivery Service	Signature Required
Royal Mail International	Yes
DHL Express Worldwide	Yes

 

Please find a guide starting price and estimated delivery time under your selected service.

Royal Mail

We aim to process and ship orders the same day where possible. Please note all orders received after 4.00pm on a Monday to Thursday will be processed and sent out the next working day. Friday orders after 2.00pm will be shipped on the following Monday. 

DHL

Courier delivery service orders MUST BE RECEIVED BY 3.00pm for next day delivery.

NEW IMPORTANT INFORMATION

Please note we no longer ship to China due to importing restrictions.

 

Additional Note

Please beware for international deliveries if an item is on backorder with us, the order will not be shipped until the full order is complete.

Please be aware we can now ship parcels to Turkey due to restriction and Turkish guidelines.

                                                                                          

If we do not offer the shipping method or country, you require please contact us and we will do our best to try and find a solution for you.

Please note we do not process orders on Saturdays, Sundays or Bank Holidays.